Terms and Conditions

Last updated: May 23, 2025

Please read these terms and conditions carefully before using Our Service. Your use of Our Service signifies Your agreement to these Terms and Conditions and Your understanding of Our commitment to compliance with applicable data protection laws, including the Singapore Personal Data Protection Act 2012 (PDPA).

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Singapore.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Lexical Technology Pte Ltd, 10 Ubi Crescent, #03-69 Ubi Techpark, Singapore 408564.
  • Data Protection Officer (DPO) refers to the individual designated by the Company as responsible for ensuring the Company’s compliance with the PDPA. Contact details for the DPO are provided in Our Privacy Policy or can be obtained by contacting Us.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data means data,^1 whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which We have or are likely to have access. This is in accordance with the definition under the PDPA.
  • Service refers to the Website and any services provided by the Company through it.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to CheckNumber.Al, accessible from https://checknumber.ai
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are at least 18 years of age. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company, which is compliant with the PDPA. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your Personal Data when You use the^2 Website and tells You about Your privacy rights and how the law protects^3 You. Please read Our Privacy Policy carefully before using Our Service.

3. License to Use Our Service

3.1 Grant of License: Subject to Your full and ongoing compliance with these Terms and any applicable ordering document or separate agreement entered into with the Company (“Order Form” or “Agreement”), the Company grants You a non-exclusive, non-transferable (except as may be expressly permitted in an Order Form or Agreement), non-sublicensable, revocable, and strictly limited license during the applicable subscription term or period specified in the Order Form or Agreement to access and use the Service. This license is granted solely for Your internal business purposes to use the features and functionalities of the Service as they are made available to You by the Company at the time of access and as described in any official documentation or usage guidelines provided by the Company. This license is specific to these stated purposes and does not permit any other uses unless expressly agreed in writing by the Company in an Order Form or a separate executed Agreement. All rights not expressly granted to You in these Terms are reserved by the Company and its licensors. No other licenses or rights (including, without limitation, any implied licenses or rights) are granted to You by implication, estoppel, or otherwise.

3.2 Restrictions: You agree not to (a) license, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Service in any way, except as expressly permitted by these Terms or an Agreement; (b) modify or make derivative works based upon the Service; (c) reverse engineer, decompile, or disassemble the Service or attempt to gain unauthorized access to the Service or its related systems or networks; or (d) use the Service for any purpose or in any manner that is unlawful (including in violation of the PDPA) or prohibited by these Terms. Furthermore, You agree that any phone numbers or associated data obtained through the Service shall not be used by You or any third party acting on Your behalf to:

(i) contact any individual without their prior, express, and informed consent for such contact, in accordance with PDPA requirements;

(ii) send unsolicited commercial communications (spam), bulk messages, or any messages in violation of applicable anti-spam laws (including the Singapore Spam Control Act) and the PDPA;

(iii) send harassing, abusive, threatening, defamatory, obscene, or otherwise unlawful communications; or

(iv) engage in any other practices that violate the privacy or data protection rights of individuals or any applicable laws or regulations, including the PDPA.

4. Protection, Confidentiality, and Processing of Your Data

4.1 Definitions: “Your Data” means any data, information, or material that You (or Your authorized users) upload, submit, transmit, or otherwise make available to or through the Service. This may include Personal Data. Your Data does not include any data or information that is (a) rightfully known to the Company prior to its disclosure by You without breach of any obligation owed to You; (b) rightfully obtained by the Company from a third party without breach of any obligation owed to You; (c) independently developed by the Company without use of or reference to Your Data; or (d) publicly available through no fault of the Company.

4.2 Ownership and Use of Your Data: You retain all right, title, and interest in and to Your Data. The Company will not access, use, or disclose Your Data, particularly any Personal Data therein, except as necessary to provide the Service to You, to comply with the law (including the PDPA and other applicable data protection laws), for purposes for which You have been notified and for which Your consent has been obtained, or as otherwise expressly permitted in writing by You. The Company will not use Your Personal Data for any advertising or other commercial purposes unrelated to the provision of the Service without Your prior written consent. Further details on the purposes for collecting, using, or disclosing Personal Data are set out in Our Privacy Policy.

4.3 Confidentiality: The Company will treat Your Data as Your Confidential Information. The Company will use the same degree of care to protect Your Data as it uses to protect its own confidential information of like nature (but in no event less than a reasonable degree of care).

4.4 Security Measures: The Company implements and maintains commercially reasonable administrative, physical, and technical safeguards designed to protect the security, confidentiality, and integrity of Your Data (and particularly Personal Data) from unauthorized access, use, modification, or disclosure, in accordance with PDPA requirements. These measures include, but are not limited to:

(a) Employing strict privacy protection protocols for data storage and handling.

(b) Storing all phone numbers processed through the Service using industry-standard hashing algorithms (such as SHA-256) with unique salts for each value, designed to prevent the reverse-engineering of original numbers.

(c) Ensuring that Our database primarily stores number hash values, status information, and timestamps, without retaining identifiable plaintext phone numbers beyond the processing necessary to provide the Service.

(d) Implementing data lifecycle management procedures, including regular data purging strategies where appropriate, to maintain data timeliness and comply with storage policies and PDPA’s retention limitation principle.

(e) Adopting short-term retention policies for query logs, which are maintained in a manner that does not directly link them to user identity information for routine operational purposes.

4.5 Data Breach Notification: In the event of a Security Incident (a confirmed unauthorized access to, collection, use, disclosure, copying, modification, disposal, or similar risks to Your Data, including Personal Data, under Company’s control) that is notifiable under the PDPA (i.e., is likely to result in significant harm to affected individuals or is of a significant scale), the Company will notify the PDPC and You without undue delay after becoming aware of the Security Incident. The Company will take reasonable steps to mitigate the effects and to minimize any damage resulting from the Security Incident.

4.6 Data Processing (if applicable, e.g., for personal data): To the extent Your Data includes Personal Data, the Company will process such Personal Data in accordance with the PDPA, other applicable data protection laws, Our Privacy Policy, and if applicable, a separate Data Processing Addendum (DPA) entered into between You and the Company.

4.7 Your Rights under PDPA (Access, Correction, Withdrawal of Consent): In respect of Your Personal Data that We may possess or control, You have the right under the PDPA to request access to, or correction of, Your Personal Data. You also have the right to withdraw consent to Our collection, use or disclosure of Your Personal Data. Procedures for exercising these rights are set out in Our Privacy Policy or can be obtained by contacting Our DPO. Please note that a withdrawal of consent may affect Our ability to provide the Service to You.

4.8 Data Retention: The Company will cease to retain documents containing Personal Data, or remove the means by which the Personal Data can be associated^4 with particular individuals, as soon as it is reasonable to assume that the purpose for which that Personal Data was collected is no longer being served by retention of the Personal Data, and retention is no longer necessary for legal or business purposes.^5

4.9 Data Protection Officer: The Company has appointed a Data Protection Officer (DPO) to oversee Our compliance with the PDPA. You may contact the DPO with any inquiries or feedback on Our data protection policies and procedures through the contact details provided in Section 17 or as specified in Our Privacy Policy.

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

6. Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.

7. Limitation of Liability

Notwithstanding any damages that You might incur, the general aggregate liability of the Company and any of its suppliers under any provision of these Terms arising from Your use of the Service if You haven’t purchased anything through the Service, or for aspects of the Service provided free of charge, shall be limited to 100 USD.

For Users who have paid for the Service, or where a separate Agreement is in place:

7.1 Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE AGGREGATE LIABILITY OF THE COMPANY AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS (WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY OF LIABILITY) UNDER SUCH PAID SERVICE OR ANY AGREEMENT SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL FEES PAID BY YOU TO THE COMPANY FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD 1,000. THIS LIABILITY CAP MAY BE SUPERSEDED BY A DIFFERENT AMOUNT IF EXPRESSLY AGREED UPON IN A SEPARATE WRITTEN AGREEMENT SIGNED BY BOTH YOU AND THE COMPANY. THIS LIMITATION APPLIES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

7.2 General Limitation on Types of Damages: To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

7.3 Exclusions from Limitations: The limitations set forth in Section 7.1 shall not apply to liability arising from (a) Company’s gross negligence or willful misconduct; (b) Company’s breach of its confidentiality obligations under Section 4 (Protection, Confidentiality, and Processing of Your Data); or (c) Company’s obligations under Section 8 (Indemnification by Company).

Some states or jurisdictions (including Singapore, to some extent, under laws like the Unfair Contract Terms Act and the PDPA concerning data protection breaches) do not allow the exclusion of certain implied warranties or limitation of liability for incidental or consequential damages, or for death or personal injury caused by negligence, which means that some of the above limitations may not apply in full. In such cases, each party’s liability will be limited to the greatest extent permitted by law.

8. Indemnification

8.1 Indemnification by Company: The Company will defend You, Your officers, directors, and employees against any third-party claim, demand, suit, or proceeding (“Claim”) alleging that Your permitted use of the Service in accordance with these Terms and any applicable Agreement infringes or misappropriates a third party’s intellectual property rights in any jurisdiction where Your use of the Service is in compliance with these Terms and any applicable Agreement. The Company will indemnify You for any damages, attorney fees, and costs finally awarded against You as a result of, or for amounts paid by You under a court-approved settlement of, such a Claim, provided that You (a) promptly give the Company written notice of the Claim; (b) give the Company sole control of the defense and settlement of the Claim (except that the Company may not settle any Claim unless it unconditionally releases You of all liability); and (c) provide the Company with all reasonable assistance, at the Company’s expense.

8.2 Exclusions from Company Indemnity: The Company’s obligations under Section 8.1 will not apply to the extent a Claim arises from (a) Your Data; (b) Your modification of the Service not authorized by the Company; (c) Your use of the Service in combination with any third-party application, product, or data not provided or approved by the Company, if the alleged infringement relates to such combination; or (d) Your use of the Service in breach of these Terms or an applicable Agreement.

8.3 Sole Remedy for IP Infringement: This Section 8 states the Company’s sole liability to, and Your exclusive remedy against, the Company for any type of Claim described in Section 8.1.

9. Service Commitment and Disclaimers

9.1 Service Commitment: The Company warrants that during an applicable subscription term under an Agreement, the Service will perform materially in accordance with the applicable documentation provided by the Company. For any breach of this warranty, Your exclusive remedy and Company’s entire liability will be, at Company’s option, to (a) re-perform the deficient Service, or (b) if Company cannot substantially correct a breach in a commercially reasonable manner, You may terminate the applicable Service, and Company will provide a pro-rata refund of any prepaid, unused fees for the terminated portion of the subscription term. This warranty shall not apply if the error or non-conformance was caused by misuse of the Service, modifications not made by or authorized by the Company, or use of the Service in combination with any third-party software or equipment not approved by the Company.

9.2 “AS IS” and “AS AVAILABLE” Disclaimer: Except as expressly provided in Section 9.1 (Service Commitment) where applicable, the Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all other warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of its service providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

10. Governing Law

The laws of the Country (Singapore), excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Website may also be subject to other local, state, national, or international laws.

11. Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. Should informal resolution fail, the following provisions shall apply:

11.1 Binding Arbitration: Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English.

11.2 Exceptions to Arbitration / Interim Relief: Nothing in these Terms shall prevent either party from applying to a court of competent jurisdiction for urgent interim relief, including but not limited to, interim injunctions. For the avoidance of doubt, the Singapore courts shall have non-exclusive jurisdiction to grant interim relief in support of arbitration proceedings.

11.3 Jurisdiction for Other Matters: Subject to Clause 11.1, the parties irrevocably submit to the exclusive jurisdiction of the courts of Singapore for the resolution of any disputes not referable to arbitration or for the enforcement of any arbitral award.

11.4 Class Action Waiver: To the fullest extent permitted by applicable law, You and the Company agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, You and the Company each waive any right to a jury trial.

12. For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

14. Severability and Waiver

Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver: Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

15. Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

16. Changes to These Terms and Conditions

16.1 General Updates: We reserve the right, at Our sole discretion, to modify or replace these Terms at any time for general application to Our users. If a revision is material (as determined in Our sole discretion), We will make reasonable efforts to provide at least thirty (30) days’ notice prior to any new terms taking effect, such as by posting a notification on the Service, sending an email to the email address associated with Your account (if applicable), or via other means We deem appropriate. For changes that materially affect Your rights or obligations concerning the processing of Personal Data, We will highlight such changes. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

16.2 Bespoke Agreements: Notwithstanding Section 16.1, if You have entered into a separate signed Agreement with the Company (e.g., a Master Services Agreement or Order Form) that governs Your use of the Service, such Agreement may specify its own process for amendments. In the event of a conflict between these Terms and a specific, duly executed Agreement between You and the Company, the terms of that Agreement shall prevail with respect to the subject matter of that Agreement. Any material changes to the core obligations or rights specifically negotiated and set forth in such an Agreement will require mutual written consent or will follow the amendment procedure outlined in that Agreement.

17. Contact Us

If you have any questions about these Terms and Conditions, or any inquiries regarding Your Personal Data or Our data protection practices, please contact Our Data Protection Officer or Us:

By email: [email protected]

By mail: Lexical Technology Pte Ltd, Attn: Data Protection Officer, 10 Ubi Crescent, #03-69 Ubi Techpark, Singapore 408564.